Service Foreman

Headquartered in Portland, Oregon, TEC has 30+ locations from Seattle to San Diego to the Midwest, serving thousands of customers across Washington, Oregon, California, Nevada, Arizona, Nebraska, Iowa and South Dakota.

TEC Equipment features Mack and Volvo heavy-duty trucks, Hino and Isuzu medium duty trucks, Wabash trailers and Cottrell auto transport trailers. We offer a large and desirable inventory of new Mack and Volvo heavy-duty trucks and all makes of used trucks. Our full-service line-up also features quality parts, state-of-the-art service, collision centers and fuel, leasing/rental, financing, and insurance. Our locations are authorized service centers for Mack, Volvo, Cummins, Meritor, Eaton and Fuller warranties. TEC truly offers the convenience of one-stop shopping for all trucking-related needs.

The Service Foreman is a “working” foreman and spends approximately 50% of the time working on jobs and 50% on leadership responsibilities. This position is responsible for performing all functions of a highly skilled diesel technician and will act as the supervisor and trainer for other Diesel Technicians on the floor. The ideal candidate will be able to ensure optimal efficiency and quality by assisting technicians with diagnostics, scheduling work flow and assigning technicians to jobs appropriate to their skill levels, and helping technicians prioritize their time.

Sign on bonus of up to $5,000 available depending upon experience/skill level

TEC provides our employees and their families with a full menu of health, wellness, and retirement benefits:

• Choice of two comprehensive medical plan options that include prescription drug coverage
• Full dental plan including preventative and diagnostic care, basic and major services, and orthodontia for children
• Vision care, discounted hearing exams, and hearing aids
• 401(k) retirement savings plan with company contribution
• Life, accident, and disability insurance
• Employee Assistance Program (EAP)
• Education assistance
• Seven paid holidays, vacation accrual, and paid sick leave where applicable

• Perform skilled and complicated heavy-duty truck diagnosis and repair with minimum supervision.
• Help the management team keep shop clean and safe. Work as a united team with the Service Manager to ensure technician team is made aware of and follows company policies and procedures including but not limited to post-accident & injury, meal & rest breaks, and EHS rules and regulations.
• Assist technicians with difficult or high-priority repairs and ensure completion of proper documentation.
• Provide estimates to customers and then direct technicians to perform required work within Standard Industry Repair Times. Follow up as work is completed to ensure work is being properly performed and that customer expectations are met.
• Ensure inventory of tools, equipment, and supplies are appropriately stocked and protected from loss. Notify Service Manager of supply needs that are not being met.
• Anticipate customer needs. Proactively introduce customers to other departments or other services that are available.
• Contact customers to schedule repairs in the shop as well as mobile repair work. Assist with pickup and delivery of customer equipment by driving company car/truck to shuttle CDL driver.
• Serve as leader and role-model conducting oneself with highest of ethical, professional, and safety standards Provide training to technicians in areas of technical repair, shop procedures, etc. Appropriately escalate performance and any other employee-related concerns to Service Manager.

• Minimum of 5 years experience as a diesel technician & proficiency in all tools of the trade.
• Mack/Volvo Master tech certification or equivalent preferred.
• Supervisory experience preferred.
• Excellent interpersonal and communication skills.
• Forklift Certification or ability to obtain.
• Ability to analyze processes and problems and recommend solutions.
• Ability to meet physical demands of the job with or without reasonable accommodation; performs work in safe and alert manner at all times.
• Valid driver’s license required.
• Master-level knowledge of heavy-duty truck diagnosis and repair.
• Sound knowledge of shop operations and flow.
• General knowledge of truck parts inventory and sales process.
• Strong oral and written communication skills.
• Strong organization and time management skills
• Solid computer skills; ability to effectively utilize all required systems and programs.
• Strong diagnostic skills and basic understanding of diagnostic software.
• Professional demeanor (including ability to maintain composure in stressful situations).
• Ability to effectively train and coach varying levels of team member abilities.
• Professional appearance and excellent customer service skills
• Ability to navigate/interpret paper and electronic maps and directions while driving safely on freeways, side streets, main streets, etc.
• Ability to spend most of shift sitting in and operating a vehicle in safe and alert manner.
• Ability to accurately complete paperwork including delivery logs, invoice trackers, etc.
• Ability to meet all physical requirements of job in safe and alert manner, including lifting up to 50 lbs without assistance.
• Ability to maintain predictable and reliable attendance and work in a safe and alert manner.
• Valid driver's license and able to meet insurance requirements.

TEC provides our employees and their families with a full menu of health, wellness, and retirement benefits.

New hires are eligible to participate in TEC Equipment’s comprehensive benefits plan the first of the month following your date of hire.

• Choice of two comprehensive medical plan options that include prescription drug coverage
• Choice of two dental plans that cover preventative and diagnostic care, basic and major services, and orthodontia for children
• Vision care, discounted hearing exams, and hearing aids
• 401(k) retirement savings plan with company contribution
• Life, accident, and disability insurance
• Employee Assistance Program (EAP)
• Education assistance
• Seven paid holidays, vacation accrual of at least 48 hours per year, and paid sick

All offers of employment are contingent upon successful completion of all applicable screenings.

We are an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, gender identity, sexual orientation, national origin, disability status, protected veteran status, or any other characteristic protected by law.

Pursuant to the San Francisco Fair Chance Ordinance and the Los Angeles Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records.